CLS is the total integrated loyalty consulting
arm for AIM Group, which provides strategic consultation
to clients on how best to design, structure, implement
and manage a loyalty program in the long run. It
also offers integrated contact centre management
which caters for both inbound and outbound services
as well as integrated marketing services through
ERM.
Today, CLS supports and manages loyalty program
that cater to the "Business-to-Business"
and "Business-to-Consumer" needs for many
multinational companies of diverse industries ranging
from financial institutions, insurance, retailing
and manufacturing to food chain, petroleum and etc.
Our clientele includes corporations such as AmBank
(M) Berhad, United Overseas Bank (Malaysia) Berhad,
OCBC Bank Berhad, Standard Chartered Bank Berhad,
Caltex, L’Oreal Malaysia Sdn. Bhd., F&N
Coca-Cola (Malaysia) Sdn. Bhd, Mydin Wholesale Emporium
and Tai Thong Group of Restaurant to name a few.
In April 07, AIM Group incorporated PT CLS System,
Indonesia to extend similar services in the Indonesian
market.